In the competitive landscape of online eyewear retail, the ability to deliver precise and personalized search experiences isn't just an advantage—it's a necessity. Our prominent client, a renowned eyewear brand, faced significant hurdles with search relevancy, product discoverability, and ultimately, conversion rates, stifling their online potential. By partnering with us, they didn't just overcome these challenges; they unlocked monumental growth and fundamentally elevated their customer experiences across all digital touchpoints. This is their story of transformation, driven by intelligent product discovery. Addressing Critical Search Challenges

Before collaborating with Netcore Unbxd, the brand struggled with inadequate search capabilities, resulting in irrelevant or incomplete search outcomes. This led to increased bounce rates, lower customer satisfaction, and numerous missed sales opportunities. Additionally, the lack of personalized and diverse product recommendations significantly hindered their ability to effectively upsell or cross-sell products, limiting their revenue potential.

Transforming Digital Experiences with Personalized Discovery

Netcore Unbxd deployed its comprehensive suite of product discovery tools, including personalized search, intelligent autosuggestions, and targeted recommendations, to revolutionize the customer experience:

• Diversifying Product Discovery: A specialized diversity algorithm was introduced on category pages, effectively enhancing brand positioning and providing customers with a broader array of product choices tailored to their preferences.

• Enhancing Autosuggestions for Superior Conversions: By integrating popular product autosuggestions, the brand achieved 5-8 times higher conversion rates compared to traditional search methods, significantly boosting customer engagement and sales.

• Improving Search Accuracy and Reducing Frustrations: Strategic improvements in search accuracy dramatically decreased zero-result queries, stabilizing below 10%, ensuring customers consistently received relevant, satisfying search results.

Significant and Measurable Business Outcomes

The adoption of Netcore Unbxd's advanced search and personalization solutions delivered outstanding results:

• 156% Surge in Search Sessions: More customers adopted the improved search functionalities.

• 145% Boost in Non-Search Visits: Enhanced browsing experiences attracted significantly more traffic.

• 144% Rise in Transactions via Search: Increased traffic effectively converted into higher transactions.

• Consistent Conversion Performance: Despite rapid growth in traffic, conversion rates remained stable, indicating sustained search relevance and effectiveness.

Why Eyewear Brands Choose Netcore Unbxd

In the world of ecommerce, where search intent is highly personal, Netcore Unbxd stands out as the product discovery platform of choice.

Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery for the second year in a row—and ranked among the top three in B2C and Conversational Search in the 2025 Gartner® Critical Capabilities™ report—Netcore Unbxd delivers the intelligence, speed, and personalization modern eyewear brands need.

From intelligent autosuggest and visual search to AI-powered recommendations and conversational shopping agents, our solutions are purpose-built to help online eyewear retailers deliver seamless, high-converting shopping experiences. For brands looking to turn search into sales and personalization into profit, Netcore Unbxd is the proven partner.

Want to explore what Netcore Unbxd can do for your brand? Book a demo today.