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Get a personalized Shoppers' Experience Audit
Our Shopper Experience Study
Walk with your customer on their journey of search, discovery, and personalization. Our expert focus group will rate the disruptiveness of your site’s search experience.
25 focus group participants
Zero direction given to avoid bias
Carried out on the desktop site
100% real customer feedback
An authentic 360° scorecard
A preview of your site’s true potential
Aspects we investigate with 30 to 50% revenue impact
Basic Search
Stemming | Spell Check | Word Break | Color Variant
Query Understanding
Semantic Search | Special characters | Natural Language | Dimension
Catalog Understanding
Product Enrichment | Category Prediction
Ranking
1:1 Personalization
Building a superior customer experience just got easier!