eCommerce Unfiltered Podcast: Real Talk. Real Insights. Zero Filters.. Episode Two Out Now
- ProductsSearch and BrowseRecommendationsCustomer Engagement
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- Features
- Integrations
Navik: AI-Powered Shopping Assistant
Transform browsers into buyers with intelligent, conversational guidance
Empower shoppers with natural language understanding, personalized recommendations, and deep product knowledge. Navik acts as a virtual in-store expert, instantly suggesting the perfect products for complex queries.
Engage shoppers with intelligent conversations
Move beyond rigid keyword matching. Navik understands the nuances of human language, allowing shoppers to ask questions naturally.
Shopper-specific AI models
Navik can be trained on your specific customer data and product information to develop a deeper understanding of your unique audience and catalog.
Guide with in-depth filtering
Navik can dynamically propose relevant filters based on the user's queries, making it easier and faster to narrow down options and discover the ideal product.
Proactively engage inactive shoppers
If a shopper hasn’t interacted with the chat for a set time, Navik can automatically re-engage them with relevant questions or suggestions, turning potential drop-offs into conversions.
Merchandise the conversation
Take control of your AI assistant's behavior to align perfectly with your sales strategies and brand voice.
Train AI model with In-house sales intelligence
Leverage internal sales expertise by configuring how Navik responds, what products it prioritizes, and the tone it adopts. At ease, ensure that the AI assistant acts as a true extension of your sales team.
Configure Existing Knowledge Sources
Seamlessly integrate Navik with your existing product catalogs, FAQs, and other knowledge bases. Draw upon your established information ecosystem to provide accurate and comprehensive answers.
Seamlessly Integrate into Your Existing Platform
Deploy Navik with ease using your preferred method.
Ready-made UI components
Accelerate your integration with our library of pre-designed and fully customizable chat interface components.
Customizable UI
Ensure Navik seamlessly blends with your site architecture. Our headless API implementation allows for easy integration with your existing ecommerce site.
Drive business growth with modern shopping experiences!