- ProductsSearch and BrowseRecommendationsCustomer Engagement
Product Roadmap 2026
A unified AI fabric where intelligence flows across the platform and execution happens at speed,through agentic workflows, transparent control, and global scale.
3
AI Agents Launching in 2026
4
Strategic Pillars
20+
New Features Planned
Agents Live
Before Q1 2026
YEAR IN REVIEW
2025 Rewind · 2026 Roadmap
See exactly what we shipped last year and what we're building next, from intelligent foundation to autonomous execution.
What we built
2025
Building the Intelligent Foundation
Guided Shopper Discovery
Shopping Agent and AI Complete The Look helped shoppers ask, explore, and discover better.
Smarter Catalog & Relevance
Attribute enrichment, Variant locking, and Hybrid search strengthened accuracy and control.
Visibility & Experimentation
Insight Agent, A/B testing, website preview, and Site Health Report improved understanding and confidence.
Multi-Store Readiness
Multi-store search enabled cross-store discovery and scale across global catalogs.
What we're building
2026
Intelligence to Autonomous Execution
Guidance to Action
Merchandising Co-pilot, Debugger Agent, and Revenue Autopilot turn intent into safe, explainable execution.
Personalisation to Adaptation
AI-generated segments, custom personalisation models, and real-time optimisation deliver true 1:1 experiences.
Features to Platforms
Federated Search, Multi-modal Search, and Model Context Protocol connect systems into a unified AI fabric.
Scale to Control
Site cloning, rule inheritance, and store-level merchandising enable enterprise execution without risk.
2026 PRODUCT RAODMAP
What We're Building
An Agentic AI platform that unifies automation, intelligent merchandising, deep personalisation, and enhanced discovery at scale. Filter by product area to explore what's coming for your team.
GA
Beta
In-Development
Shopping Agent 2.0
GA
Guide shoppers with intelligent conversations and reduce decision fatigue with smart filtering
Model Context Protocol
Beta
Shopping Agent 2.0
GA
Guide shoppers with intelligent conversations and reduce decision fatigue with smart filtering
Model Context Protocol
Beta
DELIVERY SCHEDULE
Quarterly Roadmap
Features are sequenced to deliver agent capabilities first, followed by scale and personalization.
Beta
In-Development
Open standard enabling any AI agent to interact with ecommerce API natively
Agentic Commerce
Open standard enabling any AI agent to interact with ecommerce API natively
What teams are saying
Built for People Running Ecommerce
Merchandisers, category managers and ecommerce leaders share what the shift to Agentic AI means for their day-to-day business..
“
The Shopping Agent has been a real game-changer for us. It helps bridge the gap between in-store and online experiences - guiding customers, anticipating their next question, and proactively surfacing the right products. We’re seeing higher conversions and increased average order values because shoppers are staying engaged and finding exactly what they need.
Angela Maynard
Director of Ecommerce Operations
“
Personalization testing centered around CVR optimization had a positive effect on our browse traffic. We've also seen a 9% increase in Revenue Per Session and a 7% increase in CVR for search compared to our previous provider.
Jill Beers
Digital Merchandising Manager
“
The best thing about the platform is you don't have to spend time going back to your development teams. The console is so intuitive and easy to use.
Caleb Smith
Director of Ecommerce
“
The Shopping Agent has been a real game-changer for us. It helps bridge the gap between in-store and online experiences - guiding customers, anticipating their next question, and proactively surfacing the right products. We’re seeing higher conversions and increased average order values because shoppers are staying engaged and finding exactly what they need.
Angela Maynard
Director of Ecommerce Operations